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Sales Support

  • £30,000 - £35,000
  • Permanent
  • Kent
  • Ref: BH-8933

About the Company

This company is a fast-growing ingredient business that is seeking a dedicated Sales Support professional to join their team. Located in Southeast England, this role offers a collaborative environment, career growth potential, and excellent benefits. This company has had exceptional recent growth and are looking for a charismatic individual to join there hard-working team!

 

Role Overview

The Sales Support role supports National Account Manager(NAMs) and the Business Development Manager by providing top-tier service for a wide range of clients. This position is ideal for someone with a background in sales administration and customer service, who thrives in a structured, team-oriented environment.

 

Key Responsibilities

  • Provide comprehensive support to CDMs, supporting with client communication, invoicing, and resolving issues.
  • Oversee sample requests, managing the process for new and potential client inquiries
  • Engage potential new clients to support business growth.
  • Manage day-to-day customer service activities, including phone and email support, for an extensive telephone customer base.
  • Upsell products to existing and new customers

 

Ideal Candidate

  • Experience in sales administration, including proficiency in Excel.
  • Excellent communication skills
  • Familiarity with stock management and customer-facing roles.
  • Background in FMCG is a plus, though not essential.
  • Friendly, open-minded, and empathetic personality to support a strong team culture.

 

What’s Offered

  • 25 days of annual leave
  • Career development in a thriving business
  • 5 days a week in-office
  • Staff canteen
  • Comprehensive welfare and mental health support

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