The Company:
Our client is a global leader in the food and beverage industry, renowned for its innovation, high-quality products, and strong presence in markets worldwide. With a rich heritage and a commitment to excellence, they have built a portfolio of trusted brands that cater to diverse consumer needs. This dynamic company operates across multiple categories, consistently setting benchmarks in quality, sustainability, and customer satisfaction.
The Role
Reporting to the Development & Quality Director, this role serves as a key interface between UK retailers and manufacturing sites.
Key responsibilities include:
- Building and maintaining strong relationships with UK retailers and factory partners.
- Ensuring customer service excellence by tailoring the service to meet specific customer requirements.
- Providing scientific expertise to address internal and external quality issues.
Key requirements:
- A degree in Food Science (or equivalent experience).
- Proven success in project management, with the ability to manage multiple stakeholders and deliver results on time.
- Strong English and French language skills (written and verbal).
- Advanced IT skills and the ability to interpret and act on data rationally.
- Exceptional communication and problem-solving skills.
- This role involves frequent travel, both nationally and internationally, so flexibility is a must.