NAM - Consumer Goods

My client is a leading consumer goods business driven by purpose and strong corporate values. They need a National Account Manager to enrich and improve the total UK business.

The Role

As a National Account Manager you will be:

• Building customer plans and financial forecasts for customer and execute financial objectives on an annual basis.
• Developing and managing customer relationship with buyers; contributing to customer strategy ensuring local business objectives are achieved.
• Action orientated.
• Ensuring brands win at the point of purchase in the customer.
• Hardwire best in class commercial processes and capabilities.

This is a permanent role with hybrid working opportunities.

What You Will Do

• Deliver/exceed budgeted Net Sales, Trade Spend and Marginal Income of brands within account on an annual basis.
• Lead the development and delivery of a Joint Business Plan with the customers to ensure delivery of the mutual KPIs.
• Overall Continuous improvement – identify opportunities for efficiency and profitability and overall improvement in the management of the Customer.
• Collaborate with internal marketing, category and shopper marketing teams to formulate customer specific brand activation plans that will drive online and in-store fundamentals and presence of our brands in line with the Grocery Success Model.
• Lead the development/maintenance of a best in class professional commercial relationship with all accounts that enables them to have a disproportionate influence with the customer and thus maximise business growth and opportunities.
• Preferred experience in developing and managing online strategies and channels.
• Contribute positively to the total UK mass team via multifunctional project based work – continual improvement.

What You Need

Committed to growth you will be a skilled team player, excellent communicator and persuasive negotiator with:

• Demonstrated capability in forecasting and financial analysis.
• Leadership – Driving your agenda with the customer and within the business.
• Relationship builder with impact and the ability to impact and influence across functions.
• Proven success in managing a number of projects to tight deadlines and managing multiple priorities.
• Enthusiastic with both their work and within the workplace.

This important role also requires some specific qualifications and experience:

• BSc/BA Hons degree or equivalent – 2:1 or better.
• A min 3 years experience in an account management / retail facing role in FMCG environment. Experience managing a major retail customer.
• Blue-chip experienced preferred.
• Experience of managing complexity.
• Experience in managing a business with P&L accountability.
• Proven to be effective and efficient in managing multiple stakeholders to deliver sales and growth.
• Experience in developing and managing Online strategies and channels.
• Demonstrated capability at driving the customer’s agenda within the business and working with syndicated data.

This team has a friendly, flexible and inclusive culture with competitive salaries, benefits package and ongoing development. Entrepreneurial thinking is highly valued within the business and employees are actively encouraged to shape their own careers.