eCommerce Account Manager

Are you tired of going into the office but love helping brands on Amazon? Well, a globally recognized Amazon Agency is looking for an experienced Amazon Brand Manager with a passion for marketplaces.

As the key point of contact, you will manage European client accounts, ensuring strategies are executed on time and within budget.

Key Responsibilities:

• Oversee day-to-day client account management.
• Develop and maintain client relationships through strategic communication, quarterly reviews, presentations, and business plans.
• Support eCommerce Specialists with tasks such as listing optimization, report creation, and promotions.
• Utilize Excel to prepare, interpret, and develop data insights.
• Communicate effectively across various platforms to deliver desired outcomes.
• Proactively solve problems and make informed decisions based on analysis and experience.

Qualifications:

• Minimum of 2+ years of Amazon experience; other marketplaces a plus.
• Bachelor’s degree in eCommerce, Business, or related field preferred.
• Strong knowledge of Amazon Vendor and Seller Central; familiarity with Walmart, Target, eBay, and Best Buy is a bonus.
• Understanding of Amazon Advertising, DSP, and other retail media channels.
• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Excellent analytical skills; proficiency in Excel is essential.
• Strong communication skills, both written and verbal.
• Experience in marketing or advertising account management is advantageous.

Daily Tasks:

• Regularly communicate with clients via calls, emails, and meetings.
• Troubleshoot account issues and create cases.
• Monitor competitive landscape, inventory management, and planning.
• Maintain eCommerce promotional calendars.
• Create and optimize product listings on Amazon.
• Conduct deep-dive analysis on inventory/sales issues.
• Generate monthly performance reports and lead client calls.
• Stay updated on industry trends and platform changes.
• Collaborate with internal and external stakeholders to ensure smooth execution of eCommerce strategies.
• Support the Account Director with pitches for additional services.

This role is fully remote opportunity within the EU and an additional EU5 language is essential for the role.

This role will pay up to 45000 Euros