Customer Service Executive

  • £23,000 - £25,000
  • Permanent
  • London
  • Ref: BH-6191

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Want to kick start your supply chain career within an international spirits business???
About the Business:
My client is a producer and distributor in the drinks industry and is seeking a recent entry-level graduate who is keen on kick-starting their career!
The client in question is a dynamic and modern company located within the North West London, offering social events for their employees as well as a range of benefits in addition to base salary. Hybrid working is also on offer on a 3 in – 2 home basis.
The candidate for this position will be articulate with an exemplary phone manner, have rudimentary knowledge of Microsoft office software, and be able to excel in a fast-paced environment. Attention to detail is also a must.
Extensive training will be given on internal systems and industry knowledge, with support given towards further progression within the company.
Job responsibilities include:

  • Management of end-to-end order processing
  • Ensuring and maintaining strong levels of customer service for all external stakeholders
  • Management of invoices and credit notes, as well as the processing of EDI orders.
  • Liaising with the warehouse and following up any issues or queries with customers to completion.
  • Working within the wider business to ensure team objectives are met.

Skills and experience:

  • Customer services experience (preferred but not a necessity)
  • Excellent written and verbal telephone skills
  • General experience with Microsoft Office applications such as Outlook, Word, and Excel
  • Knowledge of Microsoft Navision would be an advantage but by no means essential
  • An interest and passion for the drinks industry (Wines/Spirits) would be beneficial
  • A good eye for detail is also required

Salary: £25K + bonus and benefits

This job is no longer available. Head over to JOBS to browse our current opportunities!