Do you have a passion for the wine industry?
I am currently hiring for a WSET qualified Customer Service Coordinator with a strong wine knowledge. You would be joining their ever-growing wine business based in Central London. This role will consist of offering strong customer service and advice to high profile and premium customers. Your role will include being a main point of call for the customer along with other key stakeholders.
About the role:
-Providing strong customer service to B2B clients
-Working with other departments across the business to ensure a high level of advice and service is provided
-Monitoring stock levels and spotting any outstanding issues
-Creating and maintaining good relationship with internal and external stakeholders
-Providing advice to clients on a range of wines and different brands
The company you would be joining is highly ranked in the wine industry. They offer many different incentives including the opportunity to take part in weekly tastings and help at wine events. Along with great staff discounts. They work with a Hybrid scheme.
-Proven experience in Customer Service/Order Management ideally from wine industry
-WSET qualified or equivalent working experience
-Strong knowledge and experience in the wine industry
-Knowledge of Excel and Word
-A confident individual who is willing to go the extra mile for customers
-A strongly motived quick learner with a real understanding of teamwork
Salary- £25,000-£29,000 + Bonus
- If this sounds of interest, please apply now.
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