Location: Central London (hybrid – 2 days on site)
Reports to: Global e-commerce Director
The business
Our client is a global consumer brand, with a fast-growing e-commerce engine. Online marketplaces are treated as a critical pillar of the growth strategy across EMEA.
The role
You’ll own the online marketplaces strategy across EMEA – Amazon plus high-growth regional and social commerce platforms – acting as the specialist voice and the connective tissue between Commercial, Brand, Media and Content:
- Own marketplace performance in real time: revenue, margin, trade spend, conversion, Buy Box % and organic rank across the EMEA portfolio
- Lead the external e-commerce agency partner day to day – weekly trade reviews, monthly deep-dives, quarterly strategy sessions – holding them accountable while building a genuine long-term partnership
- Drive Joint Business Planning to optimise commercial terms and investment for marketplace growth
- Identify margin-accretive and volume opportunities – pricing and promo mechanics, subscription programmes, bundles, deal events
- Maintain a single source of truth for marketplace performance – one dashboard, one set of numbers, used across the business
- Translate platform algorithm changes and policy updates into proactive recommendations before they become commercial problems
- Build a marketplace growth roadmap by country and platform, and upskill the wider EMEA team on channel data
What you’ll need
- Proven experience running online marketplaces across EMEA – particularly Amazon (Seller Central, advertising and analytics consoles)
- Commercially sharp: fluent in e-commerce P&L levers (trade terms, promo mechanics, ad spend efficiency, margin impact) and credible with the Commercial stakeholders who own the numbers
- A strong coordinator – able to hold multiple internal functions and an external agency to one shared plan
- Data fluent: you present the commercial story, not just the numbers
- Strategic but hands-on – able to set a 90-day roadmap and then roll up your sleeves
- Experience in a regulated or consumer healthcare environment is an advantage