Are you an organised, client-focused professional looking to build your career in Account Management within a high growth environment?
We’re hiring a Commercial graduate at a fast growing marketing services business to support the delivery of marketing campaigns for well-known consumer brands.
This is an excellent opportunity for someone early in their client services or account management career who wants hands-on experience working with brand activations, cross-functional delivery teams and performance-driven marketing services in a dynamic, scaling environment.
You’ll work collaboratively to ensure campaigns are delivered smoothly, clients are well supported, and long-term relationships continue to grow.
The Role
- Support day-to-day relationships with a portfolio of client accounts, helping to ensure strong communication, engagement and satisfaction
- Assist in the delivery of marketing campaigns and brand activations, coordinating with internal teams such as Strategy, Design, Media, Tech and Operations
- Track campaign performance and help prepare reports, insights and updates for clients
- Support client onboarding and ongoing engagement, ensuring clients understand services, timelines and best practices
- Respond to client queries and requests, resolving issues or escalating where appropriate
- Capture client feedback and share insights internally to help improve services and delivery
- Support account growth through renewals, upsell opportunities and increased campaign activity
- Contribute to improving internal processes as the business scales
About You
- A client-first mindset with a genuine interest in delivering great service
- Strong communication and relationship-building skills
- Highly organised, with the ability to manage multiple campaigns and deadlines
- Proactive, solutions-focused and eager to learn
- Comfortable working with data and performance metrics to support reporting and recommendations
- Adaptable and resilient in a fast-paced, growing business
- Collaborative team player who enjoys working cross-functionally
- Some experience in a client-facing role such as client services, account support, marketing coordination or campaign delivery (agency or marketing services experience is a bonus)
- Confident using digital tools and quick to learn new systems