Customer Service Executive

I am currently hiring for a Customer Service Executive candidate with a strong wine knowledge. You would be joining their ever-growing wine business based in Central London. This role will consist of offering strong customer service and advice to high profile and premium customers. Your role will include being a main point of call for the customer and processing their orders.

The role:

• Providing strong customer service
• Processing orders
• Working with other departments across the business to ensure a high level of advice and service is provided
• Monitoring stock levels and spotting any outstanding issues
• Creating and maintaining good relationship with internal and external stakeholders

About you:

• Proven experience in Customer Service/Order Management ideally from wine industry
• Strong knowledge and experience in the wine industry
• Knowledge of Excel and Word
• Strong written and spoken communication
• A strongly motived quick learner with a real understanding of teamwork

The company you would be joining is highly ranked in the wine industry. They offer many different incentives including the opportunity to take part in tastings and help at wine events. Along with great staff discounts.

Based in Central London (3 days in the office 2 days from home)

Salary- £25,000-£29,000 + Bonus

If this sounds of interest, please apply now.