We’re looking for an Order Processing Assistant!
Location: Oxfordshire, England
Salary: £27k-£29k
Join a leading brand in the FMCG and retail industry, offering an exceptional selection of products and services to B2B partners. Seeking a detail-oriented and proactive Order Processing Assistant to join our Operations team and play a key role in delivering excellent customer service and order fulfilment.
Key Responsibilities:
- Process customer orders, track, and update order statuses
- Collaborate with the warehouse to ensure orders are dispatched in line with SLAs
- Timely communication throughout the order process.
- Ensure customer profiles, SKU databases, and internal reports are managed accurately.
- Share updated reports with stakeholders
- Work closely with internal teams (Sales, Merchandising, Finance) to support B2B order fulfilment and forecast effectively.
Ideal Candidate:
- Previous experience with Export process
- Experience in order fulfilment, with a strong understanding of retail or FMCG environments.
- Strong proficiency in Excel (Pivot tables and VLOOKUP)
- Ability to work well under pressure, demonstrating initiative and strong organisational skills.
No sponsorship available at this time!
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